Acceptable Use Policy

Last updated: 1.1.2026.

This Acceptable Use Policy (“Policy”) is part of our Terms and Conditions (“Terms”) and should therefore be read alongside said Terms and adhered to as such. If you disagree with our Terms, please do not use our Services. You indicate your acceptance of these Terms and this Policy by continuing to use our Services.

This Policy covers all uses of our Services (as outlined in the Terms and Conditions). It applies to all forms, materials, consent tools, comments, posts, and other content available through the Services.

ABOUT US

We are IntegratingMe d.o.o. (“Company”, “IntegratingMe”, “InDesk”, “indesk”, “InDesk AI”, “indesk AI”, “indesk.ai”, “we”, “us” or “our”), a company registered in Bosnia and Herzegovina under JIB: 4203049870003, located at Halilovići 16, 71000 Sarajevo, Bosnia and Herzegovina. We manage the website https://indesk.ai (“Website”), and any other related services related to this Policy (together with Website collectively referred to as “Services”).

PRODUCT-SPECIFIC TERMS

IMPORTANT: Access to and use of specific InDesk products (“Product(s)”) – the InDesk app (“Application”), agents (“AI Agents”) or other software that may constitute a Product – are governed by their own specific Product Terms, which you can read here.

In the event of any conflict or inconsistency between this Policy and the Product Terms, the Product Terms shall take precedence regarding your use of that specific Product.

USER OBLIGATIONS AND PROHIBITED ACTIONS

You agree to adhere to this Policy and all relevant laws by using our Services. You also agree not to:

Use the Services in unauthorized ways, such as collecting usernames or email addresses, utilizing automated systems like scripts or robots, circumventing security features, or restricting content use.

Systematically extract data or content from the Services to create a collection, compilation, database or directory without our written consent.

Mislead us or other users, especially in attempts to obtain sensitive account information like passwords, misuse our Services, including support services, or submit false abuse reports.

Interfere with or disrupt the Services and their networks or engage in unauthorized framing or linking.

Impersonate another person, use someone else’s username, or use information from the Services to harass, abuse or harm others.

Compete with us or use the Services for revenue-generating or commercial purposes, reverse engineer, decompile or disassemble any related software, or bypass access restrictions.

Harass, annoy, intimidate or threaten our employees or agents, remove copyright or proprietary rights notices from any content, or copy or adapt the Services’ software.

Upload or transmit harmful material, including viruses and Trojan horses, or any material that acts as an information collection mechanism.

Excessively use capital letters or engage in spamming in any way.

Disparage, tarnish or harm us or the Services in any way, or use the Services in violation of any laws or regulations.

Modify, copy, redistribute, publish, display, perform or attempt to access the source code of our Services or Products without prior written consent from IntegratingMe d.o.o.

Intercept data or damage, reveal, or alter any user’s data or information related to others.

CONSEQUENCES OF POLICY VIOLATIONS

Violating our Policy can lead to consequences, the degree of which depends on the severity of your violation. Minor breaches may result in a warning, while repeated or serious breaches can lead to suspension or termination of access. If your actions pose a risk, we may involve law enforcement. We disclaim liability for actions taken in response to Policy breaches.

CONTACT US

If you have any questions or comments regarding this Policy, you can contact us through any of the following ways:

E-Mail: info@indesk.ai.

Mail:

IntegratingMe d.o.o.

Halilovići 16

71000 Sarajevo, BA